11. Mail

Part 11

/admin/settings/mail · Platform scope. Until this is configured, QuantaCloud cannot send a single message: no password reset, no invitation, no notification. Configure it early.

The Mail settings page with SMTP server, port, encryption and sender fields.

Mail settings. Until this is filled in, no password reset or invitation can be sent.

11.1. The SMTP fields

The page is headed Mail Settings and opens read-only. Edit unlocks the fields, Send test email proves the settings work, and Delete removes the configuration entirely.

Server Address

Your SMTP host, e.g. smtp.yourcompany.com.

Port

Conventionally 587 with STARTTLS, or 465 with SSL/TLS. Match it to the encryption setting below.

Encryption

None, STARTTLS or SSL / TLS. Never choose None for a server reached over the internet.

Username

The mailbox account, e.g. noreply@yourcompany.com.

Password

That mailbox’s password or app password.

From Address

What recipients see the mail come from.

From Name

The display name shown beside it.

Reply-To

Optional. Where replies should land, e.g. support@yourcompany.com — worth setting, since people will reply to a no-reply address regardless.

11.2. Testing it

  1. Save the configuration

  2. Send a test email to yourself

    The page has a test action for exactly this.

  3. Confirm it arrives, and check where it landed

    If it goes to spam, your sending domain needs SPF and DKIM records — a DNS change, not a QuantaCloud setting.

  4. Only then create user accounts

    So every new account can receive its own temporary password.

If mail was never configured

Every “I never got the reset email” ticket traces back here. Check this page first; it is faster than investigating the user’s mailbox.